At Marshall Motor Holdings we put our customers above all others, this is at the core of the group’s vision and values.
Our customer first value is underpinned by six pillars which we always strive to meet;
- Doing the basics well
- Meeting our customers’ expectations
- Ensuring that our customers have a great experience every time they come and see us
- Seeking feedback from our customers so that we may continually improve our service and act on the feedback
- Acting in the spirit that Customer Service is core to the success of the business and enhances shareholder value
- Listening to what our customers want and fulfilling their requirements