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People are at the core of our business, delivering the Customer First service which our customers have come to expect. Without our colleagues, this would not be possible. Every team member is integral to the success of the business, regardless of their role. Therefore, how we care for our colleagues is critical, in order to retain them and unlock their full potential.

Since 2008, Marshall Motor Group has surveyed its colleagues through its independent yearly "Great Place to Work" survey. This feedback and interaction with our colleagues has enabled management to develop its people strategy. This strategy can be measured by the Great Place To Work Trust Index and, over the period 2008 to 2016, Marshall Motor Group’s Trust Index has shown a significant annualised improvement, increasing from just over 55% in 2008 to 79% in 2016, and demonstrating improvements in all areas of the Index: Pride; Camaraderie; Fairness; Credibility; and Respect. All of this has culminated in Marshall being announced as the Great Place to Work Institute's 22nd Best Large Company to Work for in the UK in 2017.

  2016 2016 Average UK Best Large Workplace*
Pride 80% 83%
Camaraderie 81% 85%
Fairness 79% 80%
Credibility 80% 81%
Respect 77% 80%
Overall 79% 81%

*to be considered a Great Place to Work, the benchmark is 70% as an overall Trust Index score